Experience level: Mid-senior
Experience required: 5 Years
Education level: Bachelor’s degree
Job function: Information Technology
Industry: Financial Services
Total position: 3
Visa : Only US citizens and Green card holders
JOB DESCRIPTION:
- The Scrum Master will lead an agile scrum squad, and work with other partners to deliver IT solutions within a well-defined software development life cycle process.
- As a scrum master, you will apply a broad technical knowledge of the Agile methodology to lead the scrum process with geographically dispersed teams to deliver exceptional standards in product quality, and timely, predictable delivery of projects.
- The Scrum Master is responsible for cross functional coordination and communication, requirements traceability, release management, test case management, and defect tracking concerns to keep delivery on track.
RESPONSIBILITIES:
- 1. Mind Set and Behavior
- Build significant relationships with squad members and resolve most issues using your rapport and trust with squad members.
- Be an enthusiastic change agent and peer.
- Adopt change and use it drives continuous learning and process improvements within the squads.
- Continuously seek and act on feedback received to bring about positive changes.
- 2. Servant Leadership
- Understand both the squad’s overall capacity and impediments that impact individual members of the squad. Work to create a team culture that values sustainable execution by not over-committing.
- Coach the squad to provide input for squad level decision making to achieve a common goal.
- Identify and work to resolve demeanor impediments as they arise.
- Coach squad with knowledge and expertise as well as encourage experimentation to support their journey towards self-sufficiency.
- 3. Coaching and Facilitation
- Provide role (PO, QA, Dev, etc.) based coaching and proactively facilitate coaching session with the squad.
- Coach the squad to consider how squad/product vision affects other squads we regularly interact with.
- Create a safe environment for all ceremonies to encourage active participation from all squad members
- Facilitate and mediate conflicts within the squad.
- Lead the squad and promote positive change and the adoption of standard processes
- 4. Agile Knowledge and expertise
- Understands Agile and relevant frameworks (e.g., Kanban and Scrum) to increase the success of the squad
- Figures out the best approach to implement projects (Scrum, Scrum-ban Kanban, etc.)
- Possess a comprehensive understanding of Agile tools, techniques, principles and values and apply this knowledge to the squad.
- Coach PO and squad to maintain a healthy and prioritized backlog with refined user stories
- Successfully balance delivery timeframes and continuous iteration so that customer feedback is always incorporated.
- 5. Sprint Management
- Supervises the JIRA board and individuals’ stories, and tracks their status towards completion
- Follows up with team members to ensure statuses are up today and stories are commented appropriately
- Resolved blockers, and raises as needed
- 6. Reporting
- Ensure accurate and clear communications to partners and management with concise metrics and updates on progress, risks, and impediments
- 7. Release Planning
- Supports Product Owner on release planning
- Coordinate movement of code between Development, Testing, UAT and Production environments and all related planning, resourcing, and scheduling activities.
- 8. Facilitate and or Participate in Scrum of Scrums meetings to ensure the Squad and all involved are aligned on priorities, dependencies, and timelines.
- Project Manager Responsibilities:
- Work with the product owner and technical architects throughout an effort to define, groom, and prioritize scope to meet the given schedule, budget, and requirements, negotiating on budget constraints as vital.
- Track projects against approved budgets and report on forecasts and variances, and coordinate actions to bring projects on or under budget unless a variance is approved
- Support the iterative business planning process and assist in the development of new project concepts and estimates
- Maintain & handle initiatives, projects, and staffing profiles within client's Portfolio & Project Management (PPM) application.
- Identify and secure resources required to complete the plan and supervise resource utilization by continuously analyzing staffing requirements and resource allocations
- Provide periodic status updates (on scope, schedule, budget, risks, and issues) to project partners, management, and established governance groups
- Ensure management remains abreast of status and hold them accountable for facilitating mitigation of risks and resolution of raised issues
- Own the project roadmap / timeline, in coordination with other project partners
- Optimally plan and track execution while maintaining constant contact with all project partner groups to coordinate the project landmarks.
- Supervises the deliverables of other teams, including infrastructure support, and supervise the impacts to squad deliverables.
- Track project actuals against defined achievements and revisit the over-all plan as and when vital
- Understand and translate cross-team dependencies into concrete plans
- Communicate information between project teams and partners to ensure alignment
- Coordinate and ensure project documentation is updated, reviewed, and approved
- Proactively identify, document, and lead risks & issues; plan for effective risk mitigation and raise to management as needed.
- Resolve and follow up on issues in a timely manner
- Inspire and lead through effective team management
- Assist the squad with planning and carrying out the change management process
QUALIFICATIONS:
- Experience in Agile Development, with Scrum Master (or similar) experience
- Experience in Project Management (or similar experience)
- Experience in managing large cross-functional teams, across multiple time zones
- Experience with third-party vendors a plus
- Experience managing software projects (IE, ServiceNow, BPM, etc.)
- Experience with project compliance/governance processes
- Experience with projects spanning multiple platforms
- Bachelor's degree preferred a Master’s or equivalent experience
- Minimum of 5 years of related experience
- Scrum Master and PMP certification a plus
- Previous financial corporation experience a plus