Experience level: Associate
Experience required: 5 Years
Education level: Bachelor’s degree
Job function: Information Technology
Industry: Financial Services
Total positions: 3
Visa : Only US citizens and Green card holders
This is a contract to hire role !
Position Summary:
- Business Analysis role is to elaborate details (e.g. acceptance criteria) in backlog items, ensure all Jira board items are completed by documented deadlines and work with the Scrum Master to maintain and groom the Jira board & associated backlog.
- The Business Analyst bridges between technology and business stakeholders because they have both a deep understanding of user needs and system functionality.
- Principal Responsibilities:
- Translates user and business needs into product backlog items (shared responsibility with Product Owner (PO)) to achieve “definition of ready”
- Collaborates with PO and squad on backlog item refinement to foster a shared understanding of what the product is supposed to do
- Work closely with Business and AD teams to leverage IT resources to help achieve all project deadlines
- Partner with PO and stakeholders to incorporate feedback into the backlog
- Required participant in all daily and ongoing squad calls
- When applicable, creates documentation for stakeholders and/or provide information for others to create documentation (e.g. training materials, message specs, technical/functional design, etc.)
- Act as proxy product owner when delegated
- Work with engineers & peers to communicate status, escalate roadblocks and work with support teams to perform as needed troubleshooting
Experience:
- 5+ years of IT experience
- Familiarity with diverse technologies and platforms
- Familiarity with Agile techniques and tools – Scrum, Kanban, Jira, etc.
- Experience navigating ServiceNow, Power BI & JIRA
- Keen (internal) customer focus
- Clear communicator, with good verbal and written communication skills
- Continuous proactivity and follow-through
- Ability to prioritize and focus on most urgent tasks & work in a fast-paced IT environment
- ServiceNow, SharePoint, Power BI & JIRA – experience and familiarity in multiple settings
- Expert MS Office skills
- Effective use of Excel statistical functions (pivot tables, etc.)
- Solid knowledge of industry trends and user demands and pain points to be able to design a robust user-centric solution
- Knowledge of system functionality to be able to engage in discussion with the squad
- Innovative (to leverage variability)
- Comfortable working closely with team management to review approaches and requirements that solve the business problem